BBB Customer Reviews

May. 05, 2015I scheduled an apt to have my traffic areas cleaned. ***** called before arriving and arrived on time. very professional and did an excellent job! I would definitely recommend this company! Great experience. ***** * **** ***** **

by patsy m. on May. 05, 2015 | Submit a Customer Review
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Sep. 12, 2014Had this company come out and clean my dryer vent. They did an excellent job. I could not be happier.

by Jan B. on Sep. 12, 2014 | Submit a Customer Review
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Steve S.    Angies List   2012

Carpet and upholstery cleaning (red, chenille sofa)
Member Comments:
“Shawn did an excellent job – the best carpet cleaning I have ever had in my life and I am 53 y/o!  Even my husband, who is very difficult to please was very pleased with our carpet after Shawn finished.  There was no comparison to the carpet cleaning we had prior to this,the others did not leave our carpets nearly as clean.  Shawn is also very professional and gracious.
I am usually skeptical of such “glowing” reviews but I can assure you that I am not related to Shawn nor am I a friend or acquaintance.  I searched, again, (as we were not satisfied with former cleaners) for a non-toxic cleaner and decided to give Env. Carpet Solutions a try. They are definitely the ones we will use from now on.”
“Shawn came out and cleaned our living/dining room and hall today and WOW… looks new. I never expected this carpet to look that good. I am so pleased with his professional service, the superior job he did, and the peace of mind I have knowing I’m not exposing my family to toxic chemical residue.”
“Shawn showed up on time. The carpets look great and smell fresh. Got rid of our pet dander,mites,and pet stains. I have already recommended him to my sister and brother in-law. Give them a try you can’t go wrong. Ed”
Customer: Ed G.   City: Charlotte, NC


WINSTON C.    Angies List, Dec. 2011

Had carpet in 6 rooms plus stairs cleaned.
Member Comments:
“First time using this service provider. Had been using a different carpet cleaning process (OXY) for the past couple of years. Took advantage of a special rate being offered by Environmental Carpet Solutions. In setting the appointment, Shawn returned the call and gave a completed price (including stairs).
He arrived promptly on time, did a walk-through and varified the price given on the phone. One of the first things we noted that was different was his set-up — he placed corner protectors to avoid the hoses hitting the corners or furniture and it was evident that he took pride in and care of his equipment .
Our carpets are a slight off-white and are about15 years old, but when Shawn had finished they looked almost new – the best they had looked in the past 5-6 years (and we have them cleaned in 6-7 months intervals).  He even got up some stains that had been there through a number of prior cleanings. We were very impressed with his professionalism and extremely pleased with the end results. We will certainly use Shawn next-time.”
“Shawn from Environmental Carpet Solutions was fabulous! I didn’t realize there wasn’t an outside water faucet outside of the condo I just bought but in his resourcefulness, he rigged up the washer hose out the window, down to his van to mix the cleaning solution. I was very impressed! Not to mention, my carpets look new! Shawn even put up with my obnoxious downstairs neighbor who decided to come up and visit! I definitely recommend his services to everyone! “
Customer: Jessica C.    
City: Mooresville, NC
“Shaun showed up right on time and did a very good and thorough job in a short amount of time. He was the best price I found as well.”
 Customer: Samantha P.   
 City: Cornelius, NC

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